Privacy policy
At Sparkling Lab, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.
1. INFORMATION WE COLLECT
We may collect the following information:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information
- Order history
- Communications with our customer service team
- Website usage data, including IP address, browser type, and device information
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate about purchases and shipping updates
- Improve our website and customer experience
- Prevent fraudulent transactions
- Comply with legal obligations
- Send promotional emails or marketing communications if you choose to receive them
3. PAYMENT INFORMATION
Payments are processed through secure third-party payment providers. Sparkling Lab does not store complete credit card information on its servers.
4. SHARING OF INFORMATION
We do not sell, rent, or trade your personal information.
We may share your information with trusted third-party service providers that help us operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Marketing and analytics providers
These providers only receive information necessary to perform their services.
5. COOKIES AND ANALYTICS
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your shopping experience.
You may choose to disable cookies through your browser settings; however, some website features may not function properly.
6. DATA SECURITY
We implement reasonable security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be 100% secure.
7. YOUR RIGHTS
Depending on your location, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
8. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. CHILDREN’S PRIVACY
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
10. CHANGES TO THIS POLICY
Sparkling Lab reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
11. CONTACT US
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us at:
Sparkling Lab
Email: info@sparklinglab.com